Paying Your Bill Online

How to Use Our Customer Portal

PMLP's Entrance Sign

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Getting Started:

  • Sign up for Online BillPay at our office. At that time, we will provide you with a Temporary Password for your first time accessing the Online Portal.
  • Go to the LOGIN PAGE.
  • Enter the PMLP Account Number listed on your bill into the ‘USER ID’ field.
    (If your PMLP Account Number is 12345-001, enter 12345 or 12345001). 
  • Then, enter your Temporary Password.
  • After you Log In for the first time using your PMLP Account Number and Temporary Password, you will have the option to change/choose your own User ID and Password. This gives you the option to Log In to the Online Portal using your PMLP Account Number or  the User ID you created—along with your own unique password that you have chosen.

Types of Payment Accepted:

  • Pay by Credit Card (VISA, MasterCard, & Discover)
  • Pay by E-Check (through your checking or savings account)

*There are no additional fees for any payments made through the online customer account portal; however PMLP reserves the right to charge a $30 fee to your electric account if the payment is returned due to insufficient funds. In addition, your bank may charge you a fee based on your bank’s fee schedule.

Safety and Security:

Making online payments via PMLP's Online Customer Account Portal uses bill information directly sent from the PMLP. PMLP has partnered with a secure, 3rd party payment processor, Southeastern Data, which operates and maintains the payment site independently of PMLP.  All information is kept private, and is not shared.

Please note: The payee on your financial statement for this transaction will be listed as "Peabody Municipal Light Plant.”

Please note that PMLP is not affiliated with ANY third party vendors that offer online payment services (i.e. Doxo, Prism, etc.)! In order to ensure the security/privacy of your information, we highly recommend that you only use PMLP authorized payment sites ( and

If you have any questions, please call us at (978) 531-5975 or email us

Examples of the 3rd party online payment service vendors: and

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