Power outages: How do I report a power outage?

For safety reasons, please call us directly 24/7 to report trouble at 978-531-5975. Your call may be monitored and recorded. Do not send an email.

In extreme safety emergencies, please dial 911. Never assume that your neighbors have already called. Please make the call.

Show All Answers

1. Making changes: How do I apply / start, stop or transfer electrical service?
2. Paying my bill: How can I pay my electric bill? What choices do I have?
3. Missing bill. I didn't receive my bill. What do I do?
4. Incorrect bill: I think my bill is wrong. How do I get it reviewed and corrected?
5. High bill: My bill is higher this month. Why?
6. Power outages: How do I report a power outage?
7. Streetlight outage: How do I report a streetlight out?
8. Solar and wind power: I want to install solar panels or a wind power generator on my property. How do I coordinate with the municipal electrical system?
9. Digging: Before digging on my property, do I have to notify anyone?
10. Energy conservation / assistance: Does PMLP have a program that can provide me with energy and weatherization assistance?